Data Retention Policy
We keep your data only as long as it helps you.
1Data on your device (no account)
While you use Lunelle without an account, all data remains on your device. It stays as long as the app is installed. If you uninstall Lunelle, your data is permanently deleted. Lunelle has no copy and cannot recover it.
2Data on your device (with account)
If you have an account, your device holds the same local data plus your account credentials. Uninstalling the app removes the local copy, but your encrypted cloud backup remains available until you delete your account.
3Cloud backup data
Encrypted cloud backups are retained for as long as your account is active. They are used solely to restore your data on a new or reinstalled device. If you delete your account, all cloud backup data is permanently removed.
4Account data
Your email address and account metadata are retained for as long as your account is active. Upon account deletion, this data is removed in accordance with the Account Deletion Policy.
5Legal acceptance records
Records of which legal document versions you accepted and when are retained for as long as you use Lunelle. These records are necessary to demonstrate your informed consent and may be retained after account deletion for compliance purposes.
6Aggregated or anonymised data
Lunelle does not currently collect aggregated or anonymised data. If this changes in the future, this policy will be updated and you will be notified.
7Your rights
You have the right to request deletion of your data at any time. For local data, you can delete it from within the app. For account and cloud data, you can delete your account. See the Account Deletion Policy for the full process.
What changed in this version: Initial version — structural placeholder pending legal review.
Questions about this document? Write to hello@lunelle.health.